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Cleaning / Housekeeper Supervisor

The Role

Apex Group is currently recruiting a full-time Cleaning / Housekeeper Supervisor able to work on a flexible schedule to join our growing team.

Job Description

  • Planning of the daily on-site cleaning supervision schedule;
  • Performs daily supervision of the cleaning services at the clients’ establishments;
  • Making sure that cleaning is conducted thoroughly to the required specification, as directed, using correct techniques and cleaning equipment;
  • Working safely using correct warning signs, protective clothing and safety equipment, being aware of hazards to others;
  • Undertakes training in use of methods, materials and equipment, as instructed by the company;
  • Reporting immediately any defects of equipment, furniture and/or fittings and low level of cleaning material;
  • Responsible of ordering and stock taking of all cleaning material and equipment of the company’s cleaning stores;
  • Prepares and delivers cleaning products and equipment to clients;
  • Attains feedback from clients on the overall service;
  • Be a liaison and a first point of contact for clients;
  • Handles complaints and be a problem-solver;
  • Be a team player and works in synergy with the Coordination Department;
  • Compiles reports on every cleaning supervision conducted;
  • Compiles monthly and quarterly reports for the management;
  • Delivers and collects of documents from clients and other companies;
  • Monitors and measures performance of new recruits and reports findings to the HR and Coordination Department;
  • Contributes to the supervision, training and development of the cleaning employees in order to support department objectives;
  • Maintains an efficient team and a good working relationship with all staff. Encourage and motivate staff to achieve high standards of work;
  • Remains up to date with the company’s policies so they can be communicated with the cleaning employees;
  • Ability to work on a flexible schedule;
  • Any other task, as directed by the management as commensurate with the role.

Skill-sets and Requirements

  • Proficiency in Microsoft Office
  • Proficient level of English and Maltese
  • Previous experience in the cleaning sector is an asset
  • Will need to work flexible hours
  • Driving Licence B

Education and Experience

Minimum ‘O’ Level standard of education or equivalent

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