To support customers in all aspects of their day to day living, so they can enjoy the best possible quality of life. Providing live-in care and support is an experience that is both challenging and rewarding. You will stay in the customer’s home, usually working alone.
To provide safe, reliable, compassionate care and support that is centred on the individual needs and wishes of each customer. This involves respecting each customer’s choices and promoting their dignity at all times. You will build positive relationships with the customer, their family and other health and social care professionals. As you will be staying in the customer’s home, you will follow their house rules and be mindful of their need for privacy.
Give non-discriminatory care and support that values the diverse and unique qualities of each customer. See the whole person and not merely a list of care needs. Carefully listen and observe how the customer prefers their care and support to be delivered on a day to day basis. Help them make their own decisions and to be as independent as possible.
Follow instructions in the care and support plan which has been agreed with each customer.